Next ADVENTURE w/ EVEREST
Zelian SHAO 
Manager at BMW Group China
Huangpu District, Shanghai, China
Professional Summary
Diligent IT Professional Manager with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Education
Bachelor of Science, Management Information System | Beihang University (1996 - 2000)
Accomplishments
- Managing 3 public cloud platforms including AWS, Azure and Ali-cloud.
- Budget responsibility is over >150 million RMB per year.
- Led the go-live of mobile apps (daily active users >5 million) of one automotive OEM successfully.
- Supervised team of >100 staff members.
- Collaborated with 30 DevOps teams cross regions during several regulatory risk management projects.
Skills
Leadership Skills
Cloud Knowledge
Project Management
Software Architecture
IT Service Management
Language (English)
DevOps practices
Strategic & Analytical
Certifications
- Certified PMP, Agile Scrum Master, CPMP
- Certified ITILv4 Professional
- Certified Information Security Professional (CISP)
Work History
-
BMW Group China | Shanghai, China (Apr 2017 - Now, 8 years)
Telematics Service Platform (TSP) Supervisor (Jan 2022 - Now)- Managing a group including strategy, people, finance, project, and so on.
- Supervising ICV platform leveraging ITIL/ITSM, FinOps and AIOps practices.
- Responsible for IT operations processes of R&D center.
- Led cloudification project by migrating >100 applications from BMW DC to AWS cloud.
- To satisfy China regulations on cross-border data transfer, lead the risks management projects and defined corresponding measures.
- Establish China level 2 support capabilities for ~10 global products.
Mobile Apps DevOps Lead (Apr 2017 - Dec 2021)- Led the launch of connected mobile apps and continuous operations.
- Achieved monthly release by balancing fast go-market and one-code-base strategy.
- Manage 15 DevOps teams including partner members following agile working model.
- Enforce DevOps practices within teams including CI/CD, automation testing, agile working SAFE model, etc.
-
Accenture, Avanade (by Accenture/Microsoft) | Shanghai, China (Jan 2005 - Apr 2017, 12 years)
Product Line Manager, Project Manager, IT Consultant, Developer, etc.- Most projects involved are IT system delivery including planning, design, implementation and operations support.
- Provided services to several large companies like Dow Chemical, Sony China, Petro China, China Mobile, Shanghai Bell, and so on.
- Accumulated plenty of system integration and project management experience.
- Promoted as Avanade Custom Development product line manager due to good performance.
Account Manager, Architecture Specialist (Onsite support for Dow Chemical China IT Center.)- Delivered the planning, design and implementation of multiple IT systems successfully.
- Provided professional operations of IT systems including SAP, CRM, IAM solution, and so on.
- Served Dow Chemical for 8 years in total and built trusted relationship with Dow Chemical
- Grew an onsite service team from 4 to 25 as account delivery manager.
- Achieved only 1 attrition record during the 4 years.
-
Infosys China | Shanghai, China (2004 - 2005, 1 year)
Seniro Software Engineer -
Langchao Group | Beijing, China (2000 - 2003, 3 years)
Project coordinator, software developer, etc.
Other Skills
- Cloud platforms management, AWS, Azure, Alibaba Cloud
- Microsoft development technologies (incl. .NET, Web/Office Development, Blazor, ASP.NET, etc.)
- Database technologies (BI - PowerBI / Tableau / QuickSight, ETL, BigData, etc.)
- DevOps tools: Github, CI/CD, etc.
- ...